| Name | Description | Type | Additional information |
|---|---|---|---|
| Subject | string |
None. |
|
| Description | string |
None. |
|
| Category | string |
None. |
|
| IdempotencyKey | string |
None. |
|
| CallId | string |
None. |
|
| PhoneNumber | string |
None. |
|
| ErpCustomerId | string |
None. |
|
| CustomerName | string |
None. |
|
| Notes | string |
None. |
|
| Priority | string |
None. |
|
| IsUrgent | boolean |
None. |
|
| Sentiment | string |
None. |
|
| Metadata | Collection of Object |
None. |